At the moment, it may take up to 14 days for your returns to reach us – though we're working hard to process them as quickly as we can. If you paid by card for your order, please allow a further 5 working days for your card to be credited.
We'll send you an email confirmation as soon as your returns have been received, so if you haven't added your email address to your account yet, or you need to update it, just click here to add it in.
You can also check if your return's been received by viewing your transactions here