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Customer Service Hub

Returns update

It's our busiest time of year! So please allow 10 days for your return to reach us. Thank you!

Do you have a credit account with House of Bath?

... and would you like to make your life a little easier?  

We now offer a paperless statement option! This will greatly reduce the amount of mail we send you; once you opt in you'll receive email notifications of any important changes to your account, rather than a letter. This means less clutter, plus you'll be helping us do our bit for the environment.

We'd also really recommend setting up a direct debit. It's quick to arrange, super-efficient and guarantees that your payments are made on time.

More about e-statements  More about direct debits


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